Essential
$39CAD per user / month
Core support and Microsoft 365 stewardship inside an agreed client and service boundary.
Commercial lane matrix
Reference bands for a defined boundary.
Essential and Plus help frame a partner conversation. Final inclusions, coverage, tools, and commitments live in the written agreement.
Essential and Plus reference plans
Plus
$49CAD per user / month
A fuller managed cadence with security-baseline, review, and priority language where agreed.
| Lane or decision | Essential · $39 CAD | Plus · $49 CAD |
|---|---|---|
| Remote support lane | Core boundary Agreed user-support and intake activity. | Core boundary Agreed user-support and intake activity. |
| Microsoft 365 stewardship | Core cadence Routine administration and hygiene within scope. | Fuller cadence Routine stewardship with broader baseline/review language where agreed. |
| Managed endpoint cadence | Confirm scope Depends on client boundary, tooling, and agreement. | Expected lane Managed routines within the written tool and endpoint boundary. |
| Security baseline and review | Separate or limited Not implied beyond the agreed core. | Included language Baseline and review activity where specifically agreed. |
| Priority support | Not implied | Where agreed Exact priority and service-level language belongs in contract. |
| Projects, migrations, on-site, after-hours | Separate scope | Separate scope |
| Your retail price and client contract | Your practice controls both. | Your practice controls both. |
Commercial discipline
A band is not a margin promise.
Partner margin depends on your retail offer, client profile, included tools, service boundary, taxes, and commercial agreement. This site does not promise a resale margin or guaranteed service level.
Use the readiness guide to identify the boundary before selecting a reference band.
Check readiness